my remote work experience

ABOUT ANNA

I have been working fully remotely since 2012. In the last seven years, as a Head of Operations, I have managed remote teams supporting over 1 million customers

Our teams were distributed between 6 continents – every person from sales and marketing, customer support, product, finance, tech, etc., worked either from home or co-working space. Each of our customer support agents was located in different parts of the globe — from Venezuela, Portugal, France, Italy, to the Philippines, and more. In that time, the company grew from 1 to 4 brands, developed over 200 products, and seen exponential revenue growth. During all this work, I was changing countries & experiencing new cultures every few months – 16 countries to be precise.


SCHEDULE A FREE CALL


Mini Resume

Experience

Dec 2013 – Dec 2020 (7 years)

Head of Operations in KnowHowDo

Industry: e-Learning; Location: Ireland; Fully remote

Jul 2012 – Dec 2013 (1.5 year)

Business Development Manager in TEFL Express

Industry: e-Learning; Location: UK; Fully remote

Aug 2005 – Apr 2012 (7 years)

Multiple Mngs Positions in Start Mortgages

Industry: Finance; Location: Ireland

May 2002 – Jun 2005 (3 years)

Fiunancial Advisor in Expander (Aviva)

Industry: Finance; Location: Poland

university education

2021

Harvard University

Course: Improving your Business through Culture of Health

2021

The Wharton School

Course: People Analytics

2011

University College Dublin

Bachelor: Financial Services

2009

Institute of Bankers

Diploma: Qualified Financial Advisor

2004

SWPS University

Masters: Social Psychology (completed 4 out of 5 years)

TEAM MEMBERS LOCATION

I have built and lead teams with colleagues from over 25 countries​

Europe: Austria, Bulgaria, Croatia, France, Germany, Ireland, Italy, North Macedonia, Poland, Portugal, Romania, Spain, Ukraine, United Kingdom

North America: United States, Canada

Central America: El Salvador

South America: Colombia, Venezuela

Africa: Morocco, Nigeria, South Africa

Asia: India, Philippines, Syria

Australasia / Oceania: Australia, New Zealand

18+ YEARS OF EXTENSIVE BUSINESS EXPERIENCE

FUNCTIONS MANAGED

I have managed a variety of projects, functions, and teams. My strength lies in operations management – in aligning divisional areas to ensure the efficient delivery of product & growth of the business.

9 years

Sales & Account Management

I have managed the team of account managers responsible for generating the largest part of company revenue. Partners included Groupon US, Wowcher, Reed UK

3 years

Product: Content – Online Courses

I have project-managed creation of 60+ online courses, recruited writers, edited content etc

4 years

Digital Marketing

I have managed landing pages and cross-selling campaigns for e-learning students

5 years

Product: Software

I have designed in-house system functionalities from scratch and implemented full modules. 

2 YEARS

Affiliate Marketing

I have build affiliate marketing program and grow it to over 1500 affiliates. I have also launched Rakuten and Webgains networks.

2 years

Mortgage Administration & Collections

I have managed 3 teams of mortgage administrators, collectors in 2 locations – Ireland and UK.

18 years

Customer Service

I have managed customer service and call centre teams in few companies. 

4 years

Underwriting, Offers & Completions

I was responsible for decisions on mortgages, issuing legal documents and payments. Had the highest mandate outside of board members.

16 years

Business Insights & Reporting

I have designed reporting suits for multiple companies and run End of Month finance processed and reconsiliations

1 Year

Professional Negligence Claims

I set up new unit in mortgage lender focused on litigation of professional negligence claims against valuers and solicitors.

What people Say

Anna is the most outstanding professional I have ever worked with! She’s a badass woman who never quits, cares deeply about people, and ALWAYS gets the job done. Anna has been my mentor for years. She always gave me constructive feedback in a way no one else did. Her advice has helped me become a better person and a better leader.

Romana Siracusa
Portugal
Anna was the go-to person for pretty much everything. She is the most dedicated person I have worked with. She has an unwavering commitment to quality and pushes herself above and beyond to achieve her goals while bringing others along with her. She made everything possible. I often think “What would Anna do in this situation?”

Patrick Jackson
Ireland
Anna was one of the first people to motivate me to start my own business 5 years ago. I would highly recommend Anna if you are looking for a trustworthy, reliable, and honest consultant. She is an expert in finding solutions for complex problems. She has immense knowledge of business and an extremely sharp mind.

Kevin Rogg
Italy

My Mission & Values

I want to empower people & companies to choose remote work to enhance their productivity, growth and well-beling. When done right – remote is a phenomenal performance boost & allows for happier life. 

I believe in human-centered leadership.

Business Specialties:

Business Operations & Management – People Operations – Remote Teams – Performance & Career Management – Talent Sourcing & Recruitment – eLearning & Training – Project & Process Management – Product Management – Change Management – Business Development & Startups – Sales & Marketing


Connect with me on LinkedIN for MORE

I love to learn

… and help others on their educational journeys. So far in 2021, I have completed over 50 courses in the following areas: 


Leadership

Human-Centered Leadership

Inclusive Mindset

Leading in Crisis

Leading with Emotional Intelligence

Leveraging Neuroscience in the Workplace

Mastering Organizational Chaos

Strategic Thinking

Remote Teams

Establishing Work from Home Policies

Leading Virtual Meetings

Leveraging Virtual & Hybrid Teams

Meeting Facilitation

Company Culture

Creating a Culture of Collaboration

Leading Culture Change in Your Team

Performance Management

360-Degree Feedback

How to Effectively Deliver Criticism

Mentoring Others

Coaching

Executive Coaching

Human Resources

Strategic Human Resources

Well-being

Driving Workplace Happiness

Well-being in the Workplace

ZSA Suicide Awareness Training

Top Skills

Building Resilience

Practical Creativity for Everyone

Psychological Safety

Telling Stories with Data

Digital / Remote Skills

Digital Body Language

Digital Transformation

Embrace the Cloud with Confidence

 

Marketing

Agile Marketing: Advertising

Agile Marketing Foundations

Marketing Analytics: Setting and Measuring KPIS

Social Selling Foundations (Using Content to Sell)

UX Design

Project Management

Managing Change on an Agile Project

Transitioning from Waterfall to Agile PM

LinkedIn

Marketing on LinkedIn

Rock your LinkedIn profile

CV Skills

CV Success Masterclass

Optimising Resume for ATSs

Miscellaneous

Artificial Intelligence

IT Security: Key Policies & Resources

Outsourcing Fundamentals

The Future of Workplace Learning

Copy-of-Untitled-Design.png
Copy-of-Untitled-Design-1.png
Copy-of-Untitled-Design-2.png
Copy-of-Untitled-Design-3.png
Copy-of-Untitled-Design-4.png

YOU lIKE TO READ? cHECK OUT MY FULL STORY…

1982 – 2000
2002 – 2005
2005-2012
2012-2018
2019-2020
2021+
1982 – 2000

I was born in Warsaw, Poland but the last 16 years I spent either in Ireland or traveling the world…

When my grandma asked me who I want to be I said: I want to sell flowers… Few years later when my dad asked me who I want to be I said: I  want to be a businesswoman. I was 10! 

Within 3 days from passing my leaving cert I moved back to Warsaw. I dressed up in my best suit and crossed the door of the recruitment agency looking for a summer job. The receptionist scanned my look, gave a quick glampse at CV which other than looking pretty had I fake job on it and asked: ”Do you know how to transfer calls?” I said: Yes. ”Do you know how to manage Xero? I said: Yes. ”Can you start today?” I said: Yes!

Thats how I landed my first real job (if we do not count washing windows in bars when I brieftly moved out from home at the age of 16, or brushing floors in the shop at the age of 13) 

I was lucky. I thought! – The day I walked in to the recruitment office, the receptionist from the other branch quited with no notice. I was at the right place, at the right time… and I was prepared! For some reason I did not focus on the fact that’s someone just quitted on the spot, and that the lady hiring me did not really care about checking my background! 

October arrived – University time start. Full time university. I changed my schedule and was lucky as at work we made decision we need two shits. I took evening shift – was working from 2pm to 10pm. I had classes from 8am to 1pm. 

2002 – 2005
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
2005-2012
Tab Content
2012-2018
Tab Content
2019-2020
Tab Content
2021+
Tab Content

More Testimonials

Anna is a true leader who’s heart is always on the company’s best interest. Her ability to identify, cultivate and grow talent is nothing short of inspiring. If you are looking to start or grow your business with remote teams and strong ops – Anna is your person!
Taniel Strydom - Anna Sieniawska Remote Consultant Reviewska
Taniel Strydom
South Africa
Anna has been a great mentor to me for almost 2 years. Anna created robust finance processes, reporting, and sales administration procedures. She provided a clear vision and quickly found solutions to the most complex problems.

Denee C.
Phillippines
I highly recommend Anna to anyone wishing to explore their career options. She is an excellent coach and has great insights into the job market’s newest trends. After carefully listening to me within the first call, she suggested career options I have not thought about but which are perfect for me.

Emily Hughes
United States

Let’s Connect:


Instagram


Linkedin